Hello Spike, Thanks for taking time to leave a review. We appreciate your business and are pleased to hear that you are satisfied with the service you received. It's unfortunate that it was slightly delayed, but it is great to hear that the Carrier was clean and professional. Due to the nature of the business we are in, delays may occur. That is why we stress the 1-5 day window. Guaranteeing that a vehicle will ship the same day will only cause customers to lose faith in us as a choice of transport. We take pride in providing an honest service that customers will remember. Honesty goes a long way and we uphold it to the fullest degree. Thanks again for choosing us, and we look forward to doing business with you again in the future. - Anthony Customer Service Supervisor DIY TRANSPORT diytransport.com 800-266-2202/602-388-2202