Review Report Review
BEWARE - WILL BROKER AND LEAVE!

sig168 Submitted this review about Dependable Auto Shippers
Review made Live: 8/7/2013 7:27:00 PM
BEWARE! I'm very skeptical of moving and transport companies in the first place, but went with this company because they promised me (on a recorded call) they they were a primary shipping service and not a broker service, like so many others have nightmares with. Complete lie. Turned out to be a broker service, refused to refund my pickup fee I paid them after I dropped my car off in person, and then took 21 DAYS to deliver my car, during which it couldn't be located for most of the time. The dropoff process in person was also a complete hoax - the representative took nearly 45 MINUTES standing in the parking lot finding scratches that did not exist on the car to mark on the condition assessment - when I asked him about it he told me that he was doing it to "cover ourselves" and if I "don't like it you can have someone else do it". I could go on - small scratches on the fender of my car, and the parking brake pedal cover was pulled off and thrown in the passenger side floorboard.

FYI, I contacted the company via email to let them know that I am dissatisfied and will be posting this negative review unless these issues are resolved - and of course never heard back.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Illinois
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
45342414
Quote or Order Cost:
$915