Richard Gornitsky
Submitted this review about Dependable Auto Shippers Review made Live: 10/7/2005 8:37:00 AM
On September 9, 2005, I had my son ship my car from Linton, New Jersey to Delray, Florida using Dependable Auto Shippers. In a supposedly locked glove box was our Garmin StreetPilot 2620 worth over $1,000. Upon receipt of the car on September 16, 2005, the navigation system was missing. In my opinion, it had to be an employee since there was no force entry/damage to the car and they were very reluctant to acknowledge on the bill of lading that contents were missing.
I reported the incident to the Delray Police and made claim 543827 against the company. The company refused the claim based on the contract that states they are not responsible for any item left in the car. They also refuse to investigate the incident to determine which employee might have taken the object. I guess they feel that they have a right to any object left in the car.
A complaint was made to the Better Business Bureau. Dependable Auto Shippers repeated their original position. Please note that Dependable Auto Shippers have a C rating out of AAA which is basically only one rating from being not-recommended. I strongly do not recommend this company because in my opinion they are untrustworthy and unethical.
Shipment Details
Origin State:
New Jersey
Pickup:
Not Provided
Destination State:
Florida
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1941070
Quote or Order Cost:
$572
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