Company Response Review Report Review
Dishonest insurance for ontime delivery

Emmanuel Submitted this review about Dependable Auto Shippers
Review made Live: 10/23/2008 3:35:00 AM
The car arrived 5 days after the guaranteed date of delivery. However, the guaranteed date of delivery option turned out to be useless as DAS only refunds the price of the option.

Customer service is totally useless as every day I called they guaranteed the car would make it the next day.

My complaint letter received an answer after ... 2 months.

Would never use DAS again.
Shipment Details
Origin State:
Washington DC
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7499753
Quote or Order Cost:
$934

Car Condition
  • Vehicle was damaged
Company Response
J Krueger from Dependable Auto Shippers Submitted this response.
Response Date: 10/23/2008 10:01:00 AM
The customer's 2002 VW Golf was due on 05/31. It was available for pick up on 06/04 and the customer came it pick it up on 06/05. The customer was refunded $150.00 on 06/04.