joey
Submitted this review about Dependable Auto Shippers Review made Live: 5/12/2016 2:07:00 PM
WORST SHIPPING COMPANY EVER!! DO NOT DO BUSINESS WITH THEM. SPEND A LIL MORE MONEY AT ANOTHER COMPANY!! DAS is the worst company ive ever done business with. we dropped off my truck on april 21 2016 in Jacksonville florida to Seneca falls ny. the sales rep on phone told me they could get me truck within eight days. after our conversation I tried to call the number back and all my calls was routed to some guy in los angeles. I found it odd I couldn't get through to customer service . after 8 days past I didn't wanna complain so I gave them another week. after second week I called customer service and the lady had no idea where my truck was at. I was pissed . on the 17th day they called me back and told me my truck was in new jersey im like wtf??? 17 days to travel from Jacksonville florida to new jersey doesn't make any sense. the customer service said its gonna take another 5 days for them to drive my truck from new jersey to Seneca falls ny. IT TAKES 5 HOURS TO DRIVE FROM NEW JERSEY TO SENECA FALLS. today is may 12 2016 and I still don't have my truck. its been nearly an entire month they've had my truck. the other day I received an email from stating my truck was in transit and to make preparation t receive the vehicle. i missed work for these people and today i spoke with customer service and filed a complaint. the customer service lady told me they had a driver error and today my truck is still in new jersey.
DONT DO BUSINESS WITH THIS COMPANY. LEARN FROM OUR MISTAKE
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
46584064
Quote or Order Cost:
$793
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