DAS is far from Dependable

John Submitted this review about Dependable Auto Shippers
Review made Live: 12/23/2008 12:44:00 PM
Would not reccomed using. /*off location was in a less than disirable area where I felt unsafe. Car sat for a week on the lot before I cancelled my order because they could not deliver in the time frame promised. They change the delivery date but DO NOT contact or inform you. They also charge extra for insurance which other companies include. They seem to be a stoarge company not a transport company!

Company Response
J Krueger from Dependable Auto Shippers Submitted this response.
Response Date: 12/31/2008 1:07:00 PM
DAS has researched this order. The customer was given a 14 transit time. On the 8th day he decided to cancel his orde and retreive his car from our terminal. Considering that the due date was essentially a week out when he cancelled, it seems unfair to assume we would be late. If is not unusal for a vehicle to wait at an origin terminal for an extended time waiting for pick up by the car carrier. However, since DAS uses driving teams, the vehicles travel quickly to destination and meet the originally promised due date.