Review Report Review
BEST AUTO TRANSPORT COMPANY

Lois Stein Submitted this review about Direct Auto Carrier
Review made Live: 9/12/2017 10:32:00 AM
I was looking for a company to transport my 1995 SL500 Mercedes from Millstone Township, New Jersey to Grand Rapids, Michigan. I put the information on the Internet that I was looking to transport an SL500. I literally received so many incoming e-mails everyday for weeks from the transport companies that I couldn't respond to all of them. I received quotes from $550.00 to $625.00 and above. Also the calls did not stop coming in. I spoke with many of the sales people and had some trouble understanding some of them because their accents were so thick. Also when I was talking to most of the people who called me, they told me that they were brokers. I then had a feeling of mistrust. They were either fast talkers or promised me the world. I still continued to do my search online for transport companies.

I was lucky enough to click on a site which was Direct auto Carrier. The one thing that caught my attention was that Direct Auto Carrier claimed to have their own trucks. That impressed me. My concern with the other transport companies, who were brokers, was that once they delivered my car to my son, they would hold him up for more money. That is something that some movers will do, such as demand more money or put the belongings or car in storage. I experienced that when my boyfriend, now my husband, moved his belongings to my home.

I called Direct Auto Carrier and spoke with James O'Connor. It was nice to speak to someone who I could understand and who was able to understand what I needed. I felt very confident in his company when I heard his voice. His voice sounded honest. To my surprise. his quote was the lowest that I had received. I decided to go with Direct Auto Carrier not because it was the lowest quote but because I felt that James was an honest man. I signed the contract. A dispatcher called me and told me that the car would be picked up on Thursday 9/7 at 3:00PM. I was surprised when the transport was at my residence earlier than expected, which was wonderful. The driver assured me that the car would be delivered the next day 9/8 to Grand Rapids, Michigan at 9:00AM Friday morning. My son called me Friday morning to let me know that the car was delivered at 9:00AM. He also told me that the driver was in constant contact with him to let him know where he was on the road.

If I had another car to transport, I would, without hesitation, call James O'Connor at Direct Auto Carrier.
Shipment Details
Origin:
Millstone, New Jersey 08535
Pickup:
Early
Destination:
Grand Rapids, Michigan 49546
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Z049G239
Quote or Order Cost:
$495