Private Snowball
Submitted this review about Direct Auto Movers Inc. Review made Live: 9/17/2009 11:46:00 AM
I needed my Lexus in Honolulu in 1 month. The car was in Concord, NH at the time. It arrived in 20 days from pick up to delivery at port!! Awesome job guys. I called their office directly because they came highly recommended by my friend in Oahu. It had been a long time since he shipped his car and couldn't remember all the details but that Direct had made it easy and I should call. These guys told me up front, because of the ocean current going out to Hawaii and the time frame we had, that they could not guarantee a month delivery because the guarantee from port to port was 4 weeks. They guaranteed me 35 days from my place in New Hampshire to the Honolulu port. I was satisfied with this because I have never done anything like this before. Not knowing it would take 4 weeks from the port in California to the port in Hawaii, I was dis-heartened and nervous because I should have done my homework on this and prepared prior to when I did. Despite my procrastination, because these guys hustled, I beat my goal deadline. They told me how to prep my vehicle and get it ready. They picked it up on Saturday in New Hampshire and it was at the Long Beach port by that Wednesday. It left on the ship Saturday and they called me 16 days later to pick up at the Honolulu port. Not only is that a great time frame but after I had already booked it, which was probably too late to do anything about it, I called around and surfed the net and believe it or not, on average it looks like I paid around $650 less than the rest of everybody's going rate. Makes me feel good that I have good friends because these guys could have screwed me royally because of my lack of knowledge on this. THANK YOU, THANK YOU, THANK YOU!!!!! Couldn't be more pleased with this company. They will come highly recommended by me now. Jason
Shipment Details
Origin State:
New Hampshire
Pickup:
On Time
Destination State:
Hawaii
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
kb808
Quote or Order Cost:
$2275
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