Company Response
Mike Rupers from
Direct Express Auto Transport Submitted this response.
Response Date: 2/18/2009 4:26:00 PM
H Hamilton of Georgia is unfortunately over-reacting. Mr. Hamiltons vehicle was picked up on the very first day it was made available on January 15th.. That's exceptional service. However, the frigid weather conditions in the midwest threw many transporters behind. While it would have been nice for Mr. Hamilton to receive his vehicle sooner rather than later, a two week delivery period during a harsh winter is not that unusual. We wish Mr. Hamilton well in all his future endeavors.