Company Response Review Report Review
Never came to get the car

Tina Submitted this review about Direct Express Auto Transport
Review made Live: 2/7/2013 12:31:00 PM
When I explained that we had a limited window, I was told that ti would be no problem because it was coming from a major city and to a major city. Here I am 8 days later and a driver has not even been assigned! I demanded my money back
Shipment Details
Origin State:
Pennsylvania
Pickup:
Never
Destination State:
Illinois
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
137450
Quote or Order Cost:
$527

Company Response
Mike Rupers from Direct Express Auto Transport Submitted this response.
Response Date: 2/7/2013 7:39:00 PM
Our outstanding reputation and thousands of very satisfied customers speak for itself. We are sorry that customer Tina Gaddy is dissatisfied with the service. We cannot guarantee ship dates, especially in winter, and nobody else can either, or should not. We wish Tina Gaddy lots of luck in all her future endeavors.