review

mike Submitted this review about Direct Express Auto Transport
Review made Live: 4/22/2008 12:16:00 PM
A&M transport driver was too prompt. Based on previous experience I thought seller would get a call 2-4 days after placing order...He was able to pick up the next day, which was good, but read on for my concerns.
> The issue I have is that he called the seller as he was driving to pick-up, less than an hour away; the seller wasn't home or ready, so driver had to turn around, with diesel being so expensive a costly waste of a trip.
> On the delivery to me, he called an hour before arrival. Luckily I was available to rush home to meet him. My suggestion is to have driver call much further in advance if possible, some people would not have been able to meet or pay on such short notice. Very nice guy as well, no complaints, more of a suggestion for the benefit of both driver and customers. Thanks again