Company Response
Mike Rupers from
Direct Express Auto Transport Submitted this response.
Response Date: 9/13/2008 9:00:00 AM
On rare occasions damage happens, but like this alleged one they are usually not very serious. But we always want the customer treated fairly no matter the claim amount. The insurance company investigated this claim and said it was without merit because the so-called dents on the 1970 pickup truck were painted over and unlikely to have been caused recently.