Company Response
Mike Rupers from
Direct Express Auto Transport Submitted this response.
Response Date: 10/17/2017 3:08:00 PM
Thousands of customers say we rock and give us 5 stars. We are sorry customer Christina Gatewood is dissatisfied. Ms. Gatewood opted for the Standard 1-7 days to typically assign a carrier and we did that in 5 days, which is good. The delivery time took 6 days instead of 4 days. It was a 2,368 mile trip from Scottsdale, Arizona to New Jersey. Seriously folks, that's actually pretty normal and good. We wish Christina Gatewood lots of luck in her endeavors.