Everyone I talked to at Direct express was great. Very helpful and friendly and prompt. Any minor complaints I would have were with the actually carrier service, K1 auto transport i think they were called, who were also extremely prompt but didn't contact me or the contact person to pick the vehicle before they arrived and the dealership selling me the car wasn't expecting them as early as they arrived. They were also more difficult to get a hold of and most of them spoke little english. But in the end they did everything I asked and very quickly so it's hard to complain too much.
Shipment Details
Origin State:
Tennessee
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
77491
Quote or Order Cost:
$675
Car Condition
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