Well, I am sitting here waiting for my 1990 mercedes to be delivered. AAA notified me a couple of days ago that they had found a trucking company to bring my car from indiana to california. When I found out that the trucking company they found was West Coast Auto Transport., I immediately sent AAA an email stating that I did not want them to let West Coast Auto Transport to touch my car, or transport it because of their bad reputation.
Then I received an email back from AAA stating that if I wanted to line up another trucking company, that I would have to pay another deposit of $149.00
So, I don't have any more money., I told them to let West Coast Auto Transport go and do it, but they better not hurt my car.
This is lousy customer service to me. The lady at AAA , Sydney Brenner , should have apologized to me and offered to get me another trucking company, a reputable one.
So, now I am stuck with all this.
I would not use AAA Discount Auto & Truck Transporters, Inc. again, even if you paid it for me.
I do not like their customer service. They are very slow. I have been waiting over 2 weeks to get a truck and when they presented me one, it was a bad one.
Kevin Rea kevinrea@adelphia.net
Shipment Details
Origin State:
Indiana
Pickup:
Not Provided
Destination State:
California
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
127113
Quote or Order Cost:
$874
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