Ryan
Submitted this review about Domestic Auto Transport Review made Live: 1/27/2009 9:22:00 AM
My shipment was accurately represented and I did everything that was asked of me. I was told the truck was booked and everything ready for an 8:00 a.m. Saturday, Jan.17, pickup in Roanoke, VA. The seller drove the truck down to the local parking lot to meet the transport driver and waited for an hour before deciding it was a "no show." He had no choice but to go back home. I never heard anything from the dispatch or driver regarding this transport. I know that this was a driver that flaked on the pickup but Domestic Auto Transport should know their drivers better and not plan 8:00 a.m. Saturday pickups if their drivers don't intend to keep them. They did find a driver a full week later, Jan.24, who did a good job of communicating and delivered the truck quickly once he picked it up. If it were not for the first driver and the full week delay, I would recommend this company. As it is now, I would not recommend them.
Shipment Details
Origin State:
Virginia
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
334669
Quote or Order Cost:
$750
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