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Service and honesty

Jim Exline Submitted this review about Door to Door Transport
Review made Live: 10/18/2011 1:40:00 PM

Every item of this delivery took place exactly as I was told it would. The people I spoke with inspired confidence, were straightforward and honest. I contacted other carriers prior to using this one, and the difference was like night and day.

Their price was $695 for a 1300 mile trip, more reasonable than 6 or 8 other haulers I spoke with. Their policy of no deposit money until the trip is arranged also inspired confidence. Other companies' proposals and contracts had half a dozen $100 penalties for minor delays and other factors not under my control,

I was notified within an hour or two after selecting Door to Door that my pickup would be made the next day. It was a relief in what until then had been a stressful situation.

The driver was a pleasant person to deal with, and called me several times during the trip. He unloaded the car quickly and waited to make sure I would be okay before he left. I saw no damage or missing parts then or later.

I would certainly use this carrier again, and would recommend them to anyone who asks.
Shipment Details
Origin State:
Minnesota
Pickup:
On Time
Destination State:
Georgia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
179643-WB
Quote or Order Cost:
$695