Peter Phu Van
Submitted this review about Door to Door Transport Review made Live: 10/12/2009 12:20:00 PM
I got short notice from my work to ship the company brand new Camaro demo car from Denver to California (5 days before pick up date). I got quotes from 6 different transport companies and chose Door-to-Door because they are the first one to reply with the least expensive quote. They got a driver called me on Monday 10/05, 3 days before the scheduled pick up date, Wednesday 10/07 and told me he wanted to pick it up right away or on Tuesday 10/06. I told him I can't because the car is not ready for pick up. He could not wait because he had 3 other cars with him. I called Door-to-Door to inform and requested for another driver and was promised for a new driver for Wednesday 10/07/09. On late Tuesday 10/06 we still did not get confirmation for the new driver. I became nervous because we could not stay longer than Wednesday. Finally the new driver called us in the morning of 10/07 picked our car and delivered it sooner than we expected. I wish Door-to-Door better make sure that the driver knows the earliest date and time our car was ready for pick up not to waste our time with the first driver. I would highly recommend this company to others because they kept their promise to provide us with the new driver in time and with good service.
Shipment Details
Origin State:
Colorado
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6600-IJ
Quote or Order Cost:
$525
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