Company Response Review Report Review
Shipping

JT Submitted this review about Duo Fast Transport Inc.
Review made Live: 3/7/2012 10:57:00 AM
Duo-fast quoted me a price 0f 400 and they were going to pick up the vehicle on monday morning. I took the day off and waited all day and never heard from the shipping company until I called and they said they didn't have any drivers, but they never called to tell me. And they had my deposit. After arguing with them about the pickup date and everything they called back and said it would be more money than the quote. I had no choice I needed my truck up north to work. The supervisor called me back and said he couldn't find anyone, and then a driver called me later that night to say he was picking up the vehicle, and I never heard from the shipping company about it. The vehicle was picked up that night and was supposed to be delivered sunday. Sunday came around no vehicle. I called they said maybe monday. Monday came around no vehicle. They told me to call the driver. I tried many times and he never answered or called back. Finally he called me back tuesday and told me some lame excuse and he would be here wednesday. Wednesday came around no vehicle. Tried calling again many times no answer no call back. Called the shipping company they had no clue and could not help at all. The driver finally called back and delayed me again til thursday. I was mising work all week because I didn't have my vehicle. Thursday came no vehicle. Told the driver and shipping company I was going to report it stolen. Driver finally called back and showed up the next day. I would never go with this shipping company again and the driver Herman Myer llc again. I'm pretty sure he was delaying time to try and find other jobs. BEWARE
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
Massachusetts
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
27426
Quote or Order Cost:
$600

Company Response
John Fernandez from Duo Fast Transport Inc. Submitted this response.
Response Date: 3/7/2012 2:07:00 PM
we do not know who this is! In our system this shows up as a quote not an order, please disregard this review!