Total un-organized mess

khaled Submitted this review about Elite Auto Shipping Inc.
Review made Live: 9/3/2019 4:15:00 PM
First of all let me advise if they are the cheapest , pay the extra dollars and save yourself and your vehicle. I contracted with Aariz (who doesn't know anything about shipping btw) to pickup the vehicle from AZ to ship international. The truck never came on time and I was delayed 2 weeks and then I was told its due to scheduling. He will send you all sorts of promises and commitments via email and text so you will feel comfortable. Don't be fooled , he won't keep any of it , for example he will tell you just pay the deposit and I will take the rest even by credit card. He will back track as soon as you pay him the deposit. He then will tell you the vehicle is already at the port , it was a lie and it was at a warehouse. He will then try to take extra money from you based on storage fee that he forgot, he will never return your voice calls nor your emails. They will charge you fedex charge and then will tell you paperwork will arrive with the car. Bottom line your car will be shipped a month and half on top of your scheduled time due to a total mess. On the other hand Michael will return your phone calls and try to help but you have to do what I did and actually call the port and verify all the facts yourself because you will be surprised. Bottom line the whole organization is a big un-organized mess. For your peace of mind , choose a company that keeps its word and quote with no lies.