Company Response Review Report Review
74 Vette Happy Customer Great Service

Randy Submitted this review about Excellent Auto Transport
Review made Live: 12/19/2014 9:36:00 AM
THANK YOU BERNIE

I originally tried for a month to have my car delivered by Premier Auto Shippers it never happened.
They only returned my call one time. I called them many times. They lied to me 4 times about picking up my car. Lee is very rude and abusive on the phone. I called Bernie, she helped me cancel my contract with them. She helped me step by step through the process of getting my car. She called me many times through the process. She had a carrier in 3 hours. The person I spoke to at the transport dispatch told me he had contacted Premier to pick up my car. They had it listed for 1200.00 cussed at him and told him they would not do it for that amount. They quoted me 805.00 Beware of companies that quote low. The transport company was great early pickup and early delivery. No problems. Thanks Brian.
Shipment Details
Origin State:
Kentucky
Pickup:
Early
Destination State:
New Mexico
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
621322
Quote or Order Cost:
$1475

Car Condition
  • Vehicle was dirty
Company Response
Sonia from Excellent Auto Transport Submitted this response.
Response Date: 1/2/2015 3:12:00 PM
Hi Randy, Thanks for taking the time to write such a great review. You were fun to work with. I wish all of my clients had such a good attitude and sense of humor as you. Again, thank you for taking the time and effort to write a review. Have a very Happy and Blessed New Year!