Greetings George, You are so kind to share about your experience. I sincerely miss hearing your updates & your sense of humor now that your Malibu has been delivered. We realize auto transport for most of our clients is a very unfamiliar thing which is why we try to help to assist and stay with our clients all the way through the delivery. I am glad that we got to work together and pray you have a blessed day! ~ Christa, Founder and Co-Owner