MY EXPERIENCE

john messmore Submitted this review about Express Auto Transport
Review made Live: 9/3/2008 10:53:00 PM
INITIAL CONTACT VERY NICE PERSON ON PHONE
PICK UP TOOK LONGER THAN EXPECTED
EMAILED SEVERAL TIMES WITHOUT RETURN MUCH LATER
FINALLY HAD TO CALL TO FIND WHEN PICK UP
WAS ABOUT TO LOSE PURCHASE OF CAR BECAUSE OF PICK UP DELAY
DRIVER VERY NICE
APPRECIATED HIS CALL DAY OUT TO INFORM US OF DELIVERY
OVERALL EXPERIENCE GOOD
WOULD HAVE ONLY REQUIRED BETTER COMMUNICATION TO MAKE EXCELLENT
TODAY'S WORLD EXCELLENCE IS NOT GOOD ENOUGH - YOU HAVE TO BE EXCEPTIONAL !