Julie
Submitted this review about Express Auto Transport Review made Live: 9/26/2008 10:37:00 AM
Everyone at Express Auto was excellent. I believe the driver could have been more communicative to let me know what was going on. I was told the expected delivery was September 24. That was changed to September 25 between noon and 3:00 p.m. Then it was around 3:00 - 4:00 p.m. At 5:30 p.m. I was calling to get the status. I was told driver was delayed because he had to wait on another person who was picking up their car but he was on his way and should be here in 1 1/2 hours. At 8:30 p.m. I had to call again. Finally, around 11:00 p.m. my car was delivered. I understand the driver is traveling a long distance and alot can happen in between to change delivery times, but let someone know what is going on!
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Missouri
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
809163554
Quote or Order Cost:
$920
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