Company Response
Mark Groteke from
Express Auto Transport Submitted this response.
Response Date: 11/28/2008 3:37:00 PM
First, Mr. Bosmas vehicle was subcontracted to Speedy Turtle, Inc, however, Mr. Bosma did receive terms and conditions that stated, Express Auto may, in its sole discretion, subcontract its obligations hereunder. In such event, subcontractor shall be solely responsible for all obligations to Customer.
Customer shall file all claims with the subcontractor identified on the Bill of Lading and hereby releases Express Auto from any and all claims arising out of or related to any actions or inactions of the subcontractor.
Express Auto Transport did a reference check on Speedy Turtle, Inc. before allowing them to pick up Mr. Bosmas vehicle. However, they provided us with false documentation. As soon as we were aware of the falsification we informed Mr. Bosma of the situation and advised him to contact the authorities.
We have contacted the FBI in an attempt to help Mr Bosma receive his vehicle as quickly and safely as possible. We have also provided him with all of the information we have on Speedy Turtle, Inc. We continue to work with the authorities and Mr Bosma to resolve the situation as soon as possible.