James
Submitted this review about Express Auto Transport Review made Live: 10/6/2009 2:58:00 PM
Overall service was very good. Kelley was very pleasant. I think the major area of improvement would be in communication about the time frames for pickup. It took a very long time to find a carrier willing to do this job. I understand some routes may be difficult to fill; however, I feel these professionals should have an idea if it is an undesirable route or situation (non-running vehicle) and better prepare the customer for the delays, perhaps even offer suggestions to help. That being said, I would certainly give them another try; and the carrier was very professional and did a great job of communicating the drop off time.
Shipment Details
Origin State:
Colorado
Pickup:
Late
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
908256242
Quote or Order Cost:
$1100
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