Company Response Review Report Review
Value for service

Jerry Kuske Submitted this review about Express Auto Transport
Review made Live: 10/21/2009 7:20:00 PM
There are a ton of transport companies out there and it is very difficult to determine which ones provide good clean safe transportation In doing several internet searches was very disappointed in companies that did not respond to my reqest and or would give me available options.

The difference in quotes on price are insane, I had one quoto at twice this price and another at 3 times the price.

From the time that I made my decision to go with express auto transport I was clearly communicated though the entire process with email updates and phone calls giving specific times for actionable events.

I plan to use them again for my next transport and would recommend to any of my friends as a preferred choice.
Shipment Details
Origin State:
Michigan
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Renee K
Quote or Order Cost:
$1000

Company Response
Mark Groteke from Express Auto Transport Submitted this response.
Response Date: 10/22/2009 9:24:00 AM
Jerry, We always want customers to be aware of all the options and we expect they will shop around and "kick the tires" on every transport company they are considering. However, we are confident that once a customer views our price and service, they will be convinced that Express Auto Transport will provide the service and value that is necessary to gain repeat business. Thanks for your trust and we look forward to your business in the future!