TERRIBLE

TD Submitted this review about Fairway Auto Transport Inc.
Review made Live: 6/21/2010 2:25:00 PM
Jonathan was sooo rude. They were almost a month late picking up the car. Once they had the car, they told us it was inoperable and charged us an extra $200 from the quote. The car was fine! My husband drove it right off the trailer and home. My husband tried to negotiate with Jonathan and the dispather for the trucking compnay...but they only argued with him. They basically held my car hostage until we gave them an extra $200. I would NEVER use them again. Too much BS and money.

Company Response
jonathan from Fairway Auto Transport Inc. Submitted this response.
Response Date: 6/21/2010 2:51:00 PM
We had told this customer many times that we were having trouble getting a truck to do this route, they said that keep trying, we indicated that we would need additional money to induce a driver to take it [paragraph#] of terms and conditions, as a result a driver called immediately and wanted the car, he also wanted $100.00 additional, then he charged additional $100.00, due to the deceit of the customer not telling us that the car did not run, the car was also an inoperable vehicle rather than a running vehicle. I guess that the customer wanted the job done for nothing and never thought to tell us the truth about the condition of the car. Now after the car is delivered the customer has reservations about there being untruthful to us from the beginning.