Company Response Review Report Review
Terrible experience

AVERY WILKERSON Submitted this review about Fast Track Auto Carriers
Review made Live: 2/19/2014 3:21:00 PM
Lets just start from the top...I was initially quoted $550. I put down a $150 deposit and would have to pay the driver $400 once the car was delivered. When the driver arrived he stated that I owe him $425 and would not give me my car unless I gave him the money. Of course it was 2 am so the offices were closed so I had to pay the money. I contacted fast track about the issue and they said they would call me back. (I still havent recieved that call back) My car was supposed to be delivered by Sunday so I could have transportation to work on Monday. I didn't receive the car until Tuesday at 2 am. When I recieved my car the truck driver was driving it! His ride was behind him in another car and his truck was no where in sight! My car was on a half of a tank when it left TX but when I recieved the car in CA it was empty and there were 250 miles unaccounted for. Once again it was 2 am and the driver wasnt doing any negotiating and all of a sudden couldnt speak english. But he could say if I did not give him the money ai would not get my car. Keep in mind I contacted the company about all these issues and still have not received any call back. Please contact me if you have any questions about my situation and ill give you more details on why not to use this company!
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
24691-JO
Quote or Order Cost:
$575

Car Condition
  • Vehicle was damaged
Company Response
Dirk Perdrix from Fast Track Auto Carriers Submitted this response.
Response Date: 4/8/2014 3:25:00 PM
LISTEN AVERY TELL YOUR BROTHER TO STOP JOY RIDING YOUR CAR I'M PRETTY SURE OUT OF THE EIGHT CARS ON HIS TRUCK YOUR 99 MALIBU ISN'T THE CAR HE WOULD OF CHOSE FOR A NIGHT OUT ON THE TOWN AND YOU NEVER MENTIONED ANYTHING ABOUT $25.00 YOU BROTHER MESSED YOUR CAR UP AND YOUR TRYING TO BLAME IT ON THE DRIVER AND I'M STILL WONDERING WHY YOU GAVE ME THE BAD REVIEW I DID EVERYTHING I WAS SUPPOSE TO YOUR ALMOST AS SCUMMY AS THE PEOPLE WHO OWN THIS WEBSITE.