Frank (primary contact) was very professional in setting up a pick up time that worked best for my needs. He was very efficient in returning my e-mails and phone calls in a very timely manner, which I consider "a must" if a company wants my business. He was also open to negotiating a price when I told him the lowest bid I had and that I would go with his company if he could beat it. Chad Mattera (secondary contact/driver) was very easy to work with and catered to my specific needs with respect to pick-up/drop-off location, day and time. Not only did he pick-up and drop-off on the exact days that I requested - but to the exact hour! Can't beat that for customer service these days! I was never inconvenienced in the least. When it comes to paying someone my hard earned money for any type of service...there's one thing I can't stand...and that's to be inconvenienced. I feel like I should be calling the shots and in control of any situation or service that I'm paying for, at least in my own mind I feel I'm the boss for the duration of the project. ...Adam...
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
21803-DH
Quote or Order Cost:
$225
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.
