I was given a verbal confirmation that my car would be picked up the week of February 14th. Well, it's March 4th and after being told "it'll be another week" several times, Frank granted me the mercy of canceling my order.
It was a nightmare from the start. First they didn't see my payment info on the order form so payment and shipment were delayed. Then after two separate snow delays, I was told "no way" would this shipment be delayed into March. I contacted them today, March 4, and they still had no answers/explanations which is why I think they just refunded my deposit without any hesitation.
After 3 weeks of renting a car (costing me hundreds) because of this company, I'm now starting all over. An absolute nightmare.
Shipment Details
Origin State:
West Virginia
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Kimbraugh
Quote or Order Cost:
$400
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.
