Unwilling or unable to resolve "error" by their shipper
Doug
Submitted this review about Freight N Shipping Review made Live: 8/22/2011 11:41:00 AM
The shipping company they contracted to deliver my transmission (YRC) added 50 lbs to the actual weight of the shipment. I verified the weight in-house on a large industrial scales exactly as shipped once I received the additional invoice. Because I am unable/unwilling to move a 250lb item to an offsite location to "prove" it's weight, I am stuck with their 50% upcharge. While the original issue is with YRC here, freightnshipping was not at all helpful in resolving it. I received one email reply and 2 phone calls went unreturned.
Shipment Details
Origin State:
Oregon
Pickup:
On Time
Destination State:
Pennsylvania
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
178289
Quote or Order Cost:
$450
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