Review Report Review
It's been 2 months...where is my furniture!?!?!?!?

angie Submitted this review about Full Service Van Lines
Review made Live: 8/11/2015 1:22:00 AM
 Do not hire these irresponsible "movers"!!!!!!!

I unfortunately did not have anyone to warn me about them when I contacted them back in May and have been living A nightmare ever since!!!

To start, the driver was more worried about getting in my pants than doing his job!!!! He didn't even have the paperwork and tools needed to complete his job!!! I had to take pictures of the paperwork I went to the library to pick up !!!! Then during the pick up, I was charged for extra inventory which were a few boxes from the original inventory and the driver, Ivan Lugo tried charging $600 extra. When I questioned how he calculated this, he said "Ima give you a discount and only charge $295". Where Did he get $600 from?!?!? The fact that he couldn't explain the charges to me, and also the fact that he had been talking about ripping off other customers in the past, raised a flag!!!!!!!

That's just the beginning!!!

My furniture was picked up 6/4/15 and it is now 8/10/15 and nothing has arrived!!!!! The last time I heard from "Shawn" the head dispatcher was on 7/20/15 and he has yet to respond to my emails or return my calls to provide an update. It's so bad that I have to block my number or call from another phone so they can answer my calls!!!! I call and speak to their secretary (some guy who just answers the phone and takes messages and can't even provide you with any info) and I can clearly hear Shawn in the background every single time!!!! Yet I'm told Shawn is in the warehouse and will call me back.... 3 weeks later and still waiting for that call back!!!!!

I am so tired of trying to contact them I've almost given up at this point!!!!! I've not only given these crooks over $2000 at this point, I've had to sleep on an air mattress for over 2 months, with someone who has back problems and is going to therapy for it weekly!!!! This is ridiculous!!!!

I've tried to keep calm and not put their business out there but at this point, I've had it!!!! Maybe this review will get their attention... or the one on the BBB site...Or CONSUMERAFFAIRS.COM.... Or RIPOFFREPORT.COM.. Or MOVINGCOMPANYREVIEWS.COM...Or MYMOVINGREVIEW.COM...Or MOVINGSCAM.COM...Or MOVERREVIEWS.COM....Or PROTECTYOURMOVE.ORG....and every single site I come across!!!!!! The list goes on!!!!!

Better yet, maybe when my lawyer contacts them... Maybe then will I get a straight forward and realistic response along with my furniture!!!!!!

Trust me Full Service Van Lines.... I will see you good for nothing thieves in court!!!!! And God forbid you maliciously ruin, destroy and/or lose my furniture because I'm writing reviews about your "service" over 2 months after your empty promises, I will own this company by the time I'm done with you!!!!!!!!!!!!!
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
Nevada
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7011021
Quote or Order Cost:
$2800