Although I feel this is an unfair review against Get It Done, I as a owner take full responsibility and respect the feed back. Unfortunately there are some key facts missing here Mr. Daly kinda jumped the gun with writing a review as there was damage done during transport ( our first incident in 9 months and 3,554 cars later ) the carrier did take responsibility and is in the process of it going through the claims department to be resolved, Mr. Daly was aware of the process and can take up to 1-3 weeks to clear, unfortunately the process wasn't moving fast enough for him but it isnt just a cut the check deal. The carrier is very reputable with over 10, 10 car haulers and have been in business for more then a decade. As far as my lack of communication as per my 275 plus reviews on this site and many others that is not common, I was in fact in touch with Mr. Daly and he was picked up within the 3 day window as promised and delivered across country in 4 days. I am sorry for the claim, we do not live in a perfect world and although we try not to minor accidents can occur. I;d like to go on record with sayin again it is our first incident in 9 months and 3, 554 cars transported later, it is very uncommon and as I type is being resolved.I hope this shows my reviews are legitimate and done out of the goodness of the customers experience with Get IT Done Transportation