Samantha, thank you for your feedback! being a family owned business our integrity and reputation is everything which is why we are 4.5 star on google, 5 stars on transport reviews, and a B+ / 4.5 stars on the BBB. to any potential client reading this please give us a call we wont let you down 17years in business moving over 10,000 cars a year that type of longevity only happens through quality service. We arent perfect (no one is) but if something goes wrong (rarely) we will do whatever it takes to make it right. Sincerely, Dave Pein 888-325-1899