Dave
Submitted this review about Guardian Auto Express Review made Live: 8/19/2012 8:20:00 AM
I tried to use this company to move a motorcycle from Montana to Illinois, I was informed 7 to 10 days to get the bike home. I was surprised when I got a call ahead of time for pick up on the bike, I was informed that a driver will be in the pick up town the next morning. I would get a call back later that day for a pick up time. I never got a call back. I called several times the following day to see what was going on. C.J. could not tell me any thing, I needed to speak with Dave who handles dispatch via his cell phone? I never heard back from the Dave either. I am still waiting to hear from this company for 5 days now.........don't think I will EVER get that call. I called another shipper on the same day this company never picked up my bike, 2 days later the new shipper picked up my bike, and now 2 days after that I have my bike at home! Be carefull if you use this company. The only thing left to do with this company is battle for my deposit refund.
Shipment Details
Origin State:
Montana
Pickup:
Never
Destination State:
Illinois
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
56052
Quote or Order Cost:
$600
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