Slow to contact - but great service and knowledgeable
Melinda
Submitted this review about Hilton Auto Transport Review made Live: 11/1/2007 2:26:00 PM
I went with Hilton because not only did they have good reviews, but they had 0 claims through the Better Business Bureau. I was a little nervous at first because it took awhile to connect with them. Once I talked to Nichole she was great and was able to answer all my questions plus she had obviously used the carrier before.
I was not at the pick up, but my brother said the truck driver was quick and respectful. We had zero problems with the drop off expect it was a day early. Make sure you will be available the day before and after your delievery date, just in case.
Nichole then followed up with me the day after the scheduled delivery to make sure it all went well. I would use and recommend Hilton to anyone who needs to transport a car. Just be aware that they might not answer your call, but they will call you back as soon as they can. I had another company who never called my back after they gave me a quote.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Washington
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
8210
Quote or Order Cost:
$960
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