Review Report Review
Good Service

sohan Submitted this review about Hilton Auto Transport
Review made Live: 10/18/2008 9:58:00 AM
I was moving to Arkansas from Torrance, CA and booked my auto transport with Hilton.
My car arrived at the detination in 4 days without any damage. I am very satisfied with the experience. I would use them again if needed. I paid $950.

I cannot give a 5 stars for the following reasons: 1)They were not able to email me the receipt as there was some problem with their scanner. Nicole offered to mail me the receipt on the same day but she forgot. I called her after 2 days to check the status. She apologised that she had missed it and promptly faxed the receipt. 2)They dont always pick up their phone during work hours, but they will promptly return your call. 3)I had to constantly remind Nicole that I had a convertible and I wanted it to be top loaded. She missed informing this to the carrier for the first time.

The carrier had agreed to pick up in the morning but due to some problem with the battery of the truck they were able to only pick up at noon. They delivered the car at the promised time. The driver was friendly and there were no issues with the car.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Arkansas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
9309
Quote or Order Cost:
$950