Hilton Auto Transport was Great!

Michael Submitted this review about Hilton Auto Transport
Review made Live: 4/24/2010 8:47:00 PM

I had a great experience with Hilton Auto Transport. Car was picked up in Florida 3 days after my first phone call to Nichole, and was delivered to Colorado just 5 days later with absolutely no damage. Cost was reasonable/fair, but not the lowest.

I had numerous bids ranging from $650 to $1,100. Went with Hilton for $835 and it money well spent. Be very careful of too-good-to-be-true quotes. It's a bait and switch game. Most of the real cheap prices turn out to be disasters. After a week or so, you will be called with some lame explanation about your car not being picked up by the shipper, because the shipper is picking up the cars with the higher quotes. (I would do the same - they are in business to make a fair profit) You will be asked for more money. If you do not pay, they will tell you that it may be quite a while before your vehicle is picked up. I've also read many stories of vehicles being lost for up to 30 days! Others spent hours on the phone trying to find out what is happening to their vehicle once it is picked up. Many times these shippers simply do not answer their phones. Pay cheap, get poor service. Pay fair, get good service. Simple as that.

For a stress-free experience, go with Hilton Auto Transport. They only use the best rated and complaint-free shippers. Nichole is a terrific customer service person and will help you throughout the process. When I ship my next vehicle, it will be a one phone call deal to Hilton.