Review Report Review
POV Shipment/Horizon

Sue Beaudet Submitted this review about Horizon Auto Shipping Inc.
Review made Live: 10/31/2008 3:29:00 PM
I researched/called for quotes from about 10 different shipping companies, and Horizon was the least expensive ($1025 for a Ford Explorer), not to mention the friendliest! I emailed and/or called Rachel with different questions and concerns - a lot. Each time she responded back to me the same day or the next morning, and was very professional and courteous. I am a military dependent who had to ship a vehicle from Los Angeles (Long Beach) to Honolulu. Moving is usually stressful - definitely when kids, pets, and an overseas tour are involved. The only thing I didn't have to worry about for this PCS was my POV shipment. Horizon made it so simple, especially compared to the governemnt POV shipment process. Maps to both the drop off and pick up location were emailed to us, so finding the port was easy. We drove to the Long Beach port, dropped off the vehicle, signed a few simple forms, and we were good to go. It was estimated my vehicle would be available for pickup in 2 weeks, but had arrived in 8 days which was great because it is hard being a 2 car family and having only 1 car. Picking up my POV in Honolulu was also quick and easy. My car was very clean, almost as clean as when I dropped it off, and there was absolutely no damage to it at all. I even got a coupon for a free car wash! I would definitely recommend Horizon to anyone (military or civilian) who needs to ship a vehicle.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Hawaii
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6845586
Quote or Order Cost:
$1025