1000 N. West St. Suite 1200
wilmington DE, 19801
How do I get my vehicle ready to move?
Below you will find the steps to follow when preparing your vehicle for transport:
1. Keys
You must provide the selected carrier with keys to the ignition, trunk, gas cap and any locked compartment. Please have copies of your keys made and leave only the copies (keep your original set of keys) after you have checked to ensure that the copies fit all devices/compartments.
2. Don’t Fill Your Tank
Due to DOT weight regulations, we recommend that your gas tank be less than a quarter of a tank
3. Packing Your Vehicle
Don’t over pack your Vehicle. Only luggage or small boxes may be shipped inside the trunk only with a maximum weight of 100lbs.
An infant car seat and spare tire with jack are considered to be integral parts of the vehicle, so they may be included. You will/may be asked for additional compensation if your vehicle is over-packed or requires removal of anything that is not permanently mounted or bolted to the vehicle.
4. Do Not Obstruct the Views from the Windows
This is mandatory and is for the safety of our crew. Our crew often has to load these vehicles on to our trailer with the mirrors folded in, using only the windows. If their view is obstructed the potential for damage and injury is greatly increased.
5. Do Not Pack Firearms or Fire Extinguishers
No firearms, ammunition of any type or fire extinguishers may be shipped in a vehicle.
6. Alarm Systems
If there is an alarm system, it must be disconnected prior to drop off or the alarm remote must be provided.
7. Disabled / Inoperable Vehicles
If your vehicle is inoperable it must be in a safe location with easy access with inflated tires, fully operational brakes and steering.
8. Over-sized / Modified Vehicles
Unless otherwise previously noted to our dispatch department, Vehicles that are Factory Stock cannot exceed certain height or clearance. All vehicles must have at least 6” of ground clearance OR maximum 7' high, otherwise we may be unable to accept your vehicle for a regular auto trailer which may increase your estimated rate.
9. Vehicle should be clean
To ensure an accurate vehicle inspection report can be completed, please clean your vehicle. This will assist you and the driver to speed up the walk around the vehicle at pick up and destination.
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