Review Report Review
Order #158758

Tom Burns Submitted this review about I Move Auto
Review made Live: 4/9/2019 10:28:00 AM
As a second time customer of 'I Move Auto,' I would highly recommend their employment for the transporting of cars. Specifically, had a situation where the vehicle I purchased, was scheduled for pick-up, but the seller was adamant of not releasing vehicle until final payment was received. I already sunk 85% of the cost, with nothing for collateral, (except email communications). The staff at 'I Move Auto' came up with a creative resolution, to front the $1K (that I owed-was in the US Mail); to allow release of the car. Thus, when the seller received my final payment, he in turn, forwarded the check issued by 'I Move Auto.' I don't know why the seller, seemingly, at last minute refused to release the car - as I already sunk 85% of the total cost, with no collateral. End result, if it wasn't for the transporters "creative" resolution, the car would still be either sitting in Colorado, or delayed delivery for a few weeks. That specific effort alone got them my complete gratitude and appreciation as professionals, to make this deal go through without anxieties for both seller and buyer; and receiving the car with no damage issues - all in all, a great company to deal with.
Shipment Details
Origin:
Castle rock, Colorado
Pickup:
On Time
Destination:
Massachusetts
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
158758
Quote or Order Cost:
$850