Company Response Review Report Review
ship to Kansas

Brian Submitted this review about Intercity Lines Inc.
Review made Live: 10/9/2015 4:21:00 PM
After Jim told me that the truck was broke down and was gonna call me this morning- which He never did.I called back to see what was going on and Sharon said that maybe they could put my classic car in strorage till they had a truck. I said WTF company is this-Lets forget about it. Then posted something for JIM,My Phone then rings - I answere it ,Quess who it was but old JIM complaining and yelling at me that I posted it.Well don't you think everyone should know about JiM. Then He says He never told me about a broken truck-calling me a liar and screaming at me telling me he had a bad day. Well to Bad- where is customer service.This guy doesn't have it. And doesn't CARE. Sorry Jay Lenno- Maybe you don't talk to JIM.Hope this saves somebody from JIM's Bullcrap.
Shipment Details
Origin State:
Massachusetts
Pickup:
Never
Destination State:
Kansas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
JIM
Quote or Order Cost:
$1595

Company Response
david m wilson from Intercity Lines Inc. Submitted this response.
Response Date: 10/13/2015 3:17:00 PM
Brian, My sincere apologies for not meeting your shipping requirements. Everyone at Intercity Lines works very hard to meet or exceed our Customer requests...obviously we've disappointed you and for that you have my sincere apologies. David Wilson/President