Jaesun
Submitted this review about K&R Express Inc. Review made Live: 7/12/2013 1:54:00 PM
Don't let this companies sugared words "Honesty, integrity, and professionalism is what we strive for." fool you ever. This Jun. our truck broke during our vacation trip to Michigan and the dealer couldn't fix it in time so we had to leave the car behind and we used rental car driving back home in Washington then we hired this company to deliver our car right after. We went through details with them on Jun. 26 2013 and they took the deposit $250 on Jun. 27 2013 and we have never heard from them after. We have left quite a lot of phone call messages and e-mails to the primary contact person "Dorian Smith" and to their advertised contacts but we have not received any returning phone calls nor e-mails, not even one attempt. So far, our experience with this company is nothing but DISHONESTY, we feel so betrayed and frustrated. I wonder how they would feel if someone cheat them just like this when they give full trust and money. Don't use this company, this is not working at all.
Shipment Details
Origin State:
Michigan
Pickup:
Never
Destination State:
Washington
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1802-RD
Quote or Order Cost:
$1350
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