Company Response Review Report Review
Excellent service

Min Li Submitted this review about Kat Transport
Review made Live: 7/21/2007 9:08:00 PM
I found K.A.T. Transport by searching Google and was firstly just impressed by its price. I contacted them on Monday. I was told that they are going to post it and not sure when the my 95 Accord can be picked up, maybe one week. So I was really surprised that the driver Joe called me on Friday and said he is on his way to my home. Joe is a very talkative guy and in fact the pickup was delayed since we spent more than one hour talking about the presidential election. He said he was going to drive overnight to Tennessee if not stopped at weigh station and the latest delivery time will be Friday and he made it. The car was a little bit dirty which is reasonable after a long way from CT to TN. I should say that their service overall is excellent except one thing, you really need to patient when you call the KAT lady and especially the lady from the carrier company which is not KAT ( I forgot to mention that KAT is just a broker). Most of time you just hear the answer machine.
Shipment Details
Origin State:
Connecticut
Pickup:
Early
Destination State:
Tennessee
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6803-OF
Quote or Order Cost:
$495

Car Condition
  • Vehicle was dirty
Company Response
Kevin from Kat Transport Submitted this response.
Response Date: 8/7/2007 2:47:00 PM
Thank you!