Company Response
Kwik Trans Inc from
Kwik Trans Inc. Submitted this response.
Response Date: 5/26/2015 3:12:00 PM
It sad to hear this story and how it reflects us but there is more than this man is telling. It is true that we delivered the car to a local towing not too far from the home but there is much reason behind that.
The broker, (United Auto Transport @ 2000 Presidential Way west palm beach, FL 33401) used by the gentleman Marty, failed to provide delivery information after of requests for that info for 3 days. This puts us in a bad position as we can not keep a driver out on the road until the client (Marty in case) makes contact.
Kwik Trans, Inc, and its drivers, plus their agents made extensive effort of not delivering to a tow company to finish the job but Marty and his broker left us no choice because of the lack of communication from the both of them. As we called Marty 36 hours in advance to schedule a delivery but to no avail.
Regards, Vito