Review Report Review
UNRELIABLE

VERY UNHAPPY Submitted this review about Lightning Auto Transport
Review made Live: 5/6/2014 7:59:00 PM
IT STARTED OUT FINE WHEN I WAS IN CONTACT WITH MATT. ONCE BRAD GOT INVOLVED IT WASN'T SO GOOD. I WOULD CALL AND THERE WAS ALWAYS A DELAY IN RESPONSE TIME OR NO ANSWER. AFTER TALKING TO BRAD TWO DAYS IN A ROLL AND ANOTHER DELAYED RESPONSE I WENT WITH ANOTHER CARRIER, FINALLY HE CALLED BACK AFTER I LEFT A MESSAGE I NO LONGER NEEDED THEIR SERVICES. WHILE SPEAKING WITH HIM I TOLD HIM NOT TO TAKE THE DEPOSIT OF A 100 DOLLARS AND WHILE WE WERE ON THE PHONE HE DEDUCTED IT ANYWAY. I FIND THAT TO BE VERY UNPROFESSIONAL, IF I DIDN;T USE YOUR SERVICES WHY WOULD U WANT MY MONEY. HE THEN SAID DO YOU STILL NEED US, I RESPONDED NO AND HE SLAMMED THE PHONE DOWN IN MY EAR. AGAIN VERY UNPROFESSSIONAL, UNRELIABLE AND DEFINITELY RUDE BRAD BRAD BRAD!!!!!!!!! ALSO I WAS QOUTED 900.00 AND WHEN HE DID CALL ME BACK IT WAS 950.00. GRANT THIS WAS ALL DONE EVEN THOUGH I HAD NEVER SIGNED ANY CONTRACT WITH THEM
Shipment Details
Origin State:
Illinois
Pickup:
Never
Destination State:
Nevada
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
158087-SI
Quote or Order Cost:
$900