Company Response Review Report Review
Susan Garrison

Paul Submitted this review about Magic Carpet Auto Transport
Review made Live: 10/23/2011 11:30:00 AM
This was my first experience in shipping a car and I went on a website where I received seven quotes. Susan of Magic Carpet was the only person who actually explained the process of shipping the car and what I should be looking for with the quotes I received. She also made sure she called me when the car was picked up and in transit. If I ever have to ship again, Magic Carpet will be the only company I call.
Shipment Details
Origin State:
Georgia
Pickup:
On Time
Destination State:
New York
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
157834
Quote or Order Cost:
$525

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 10/24/2011 10:09:00 PM
Hi Paul, I'm so glad you were happy with the service you received. Educating the customer of the process is extremely important to me, especially in the shipping industry, and even more so if one has never transported a vehicle before. It always helps substantially when I get a customer like you who 'gets it' right away. And even better, the price match worked beautifully. It doesn't always, so I'm glad we could help you save some money from the original quote. sue@magiccarpetautotransport.com 503-882-4996