Company Response Review Report Review
Thank you!

Pete Submitted this review about Magic Carpet Auto Transport
Review made Live: 7/2/2012 6:11:00 AM
I had trouble with two other shipping companies and the shipment of my car was delayed by almost two weeks. I chose Magic Carpet as my third separate company to ship my car. I admit I was desperate to get my car moving, but Felicia took excellent care of the transport for me. I first talked to her late in the day on a Monday, the car was picked up by Wednesday night and delivered to me on Saturday all the way from New Mexico to Illinois. I could not be happier with the customer focus and customer support I got from Felicia. The next time I need to move a car, I'll call Magic Carpet first, and ask for Felicia!
Shipment Details
Origin State:
New Mexico
Pickup:
On Time
Destination State:
Illinois
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
13232
Quote or Order Cost:
$1386

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 7/2/2012 10:08:00 AM
FELICIA BOND @ 360-210-4892, 602-354-2851, felicia@magiccarpetautotransport.com Hello Pete...First of all;Thank you for your feedback and 5 Star Review!! Yes, 1 Flat Rate had shown your vehicle available on Central without your approval and then Creative Rides had you sitting on their freight board for 1.5 weeks with no feedback. Another example on how the lowest quote got your order placed...but not dispatched or picked up. Pete, you saw first hand how important it is to work with Magic carpet (an industry leader in transporting). I look forward to working with you again! Let me know when I can further assist you in your transporting needs. Thanks a lot Pete