Here are our terms and conditions. I did everything I could on my end to help you with this. 11. All claims for damage must be taken up directly with the carrier, and if there is any damage, the liability for damages lies solely with the carrier. MCAT will assist client with necessary carrier information (name, phone numbers of that particular motor carrier used for transport). 12. Signing the Bill of Lading at destination, without notation of damage, will be evidence of satisfactory delivery of vehicle. Under no circumstances can client make a claim if no damages were noted at delivery. Client or client’s agent is highly encouraged to check your vehicle(s) over very carefully before you sign the Bill of Lading.